Operations Manager (Iraq)

We are currently looking for an experienced, well-rounded Operations Manager to join our Iraq team.

The ideal candidate is someone who’s capable to perform the below responsibilities:

• Formulate a management strategy for operations, making sure current processes and systems meet existing and future requirements; develop an action plan in coordination with the Head of Division, and define needed financial and human resources to achieve set objectives.
• Plan, direct, and coordinate all operations management
• Oversee the shipping and clearance operation and ensure material arrival to destination with zero tolerance for errors
• Direct the warehouse handling and delivery activities and maintain a high level of inventory accuracy
• Oversee the development of operations policies and procedures, as well as the design and implementation of related processes and performance measurement models.
• Develop and implement new systems, practices, controls and other optimizations in order to grow the business and reduce costs continuously.
• Review and evaluate P&L, expenses and cost effectiveness, consistency, quality, accuracy, and performance to company standards and act as necessary to correct discrepancies
• Set and evaluate facility’s KPIs and make sure that operations’ standards are always met
• Supervise all installation, repair and maintenance operations of facilities and equipment, and ensure work is timely completed within the set budget
• Ensure that the needs in terms of supplies are met and supervise the purchasing transactions with agreed vendors to guarantee availability and quality of products and services in the most cost- and time-efficient manner
• Work in close coordination with different stakeholders on digitization projects (WMS, KPIs, track & trace tools etc.) to drive successful implementations.
• Liaise with the quality department to ensure that standards are implemented and respected by all the department’s employees
• Develop, document and execute Standard Operating Procedure (SOPs)
• Assure compliance of distribution center’s operations with the Company’s policies and procedures
• Optimize operations projects by generating various reports and analyzing data based on but not limited to volumes, routes, costs etc…
• Perform various responsibilities related to team management including hiring, setting objectives, reviewing performance, coaching, deciding on increases and bonuses, taking disciplinary actions, resolving grievances and conflicts, etc.

Qualifications

Min. 7-years’ experience in Warehousing, Distribution and/or Contract Logistics

Bachelor’s degree in Business Administration or related field

Excellent command of Arabic and English

Excellent command of Excel and WMS