Operations Manager – Philippines

Operations Manager – Philippines

Industry: Freight Forwarding / International Logistics

Job Descriptions

1.     Build up Tianshi Philippines Operations team

2.     Follow up SOP instructed by overseas sales for nomination cargoes

3.     Follow up operation for local canvassed (CIF) business

4.     Lead the team to make sure we offer high quality service (total logistics) with full customers satisfaction

5.     Maintain good carrier relationship and maximize space management under guidance of GM

6.     Problem and complaints solving

7.     Check AR and AP input in system and push for timely AR settlement

8.     Training new Booking and CS staffs

9.     Ensure smooth internal and external communications, timely response for email, wechat (teams, message, etc) or phone call, etc.

10.  New tasks required in along with company development

Key Requirements

We are looking for a candidate with:

• 5 Years or above experience in Freight Forwarding and International Logistics.
• Experience in Sea Freight Export, especially TP trade
• Strong knowledge of the Philippines logistics and freight forwarding market
• Good English communication skills
• Open mind to new business, culture, working method, etc.
• Basic legal knowledge at PH