Operations Manager (Project-based)

Job Title: Operations Manager (Marketing & Brand Activations – Client Account)

Location: Greater Manila Area (GMA)

Employment Type: Project-Based (Contract until December 31, 2026)

Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM (flexible for operational needs)

Total Monthly Package: ₱30,008.00 Gross / Month (Basic Salary + Allowances)

Job Summary

We are seeking an Operations Manager to lead retention, activation strategies, and campaign executions for our premier client account. You will oversee end-to-end operational workflows, partner coordination, team alignment, and performance monitoring across the Greater Manila Area.

Key Responsibilities

• Plan, execute, and monitor retention and product activation strategies.
• Coordinate directly with offices, venue partners, and clients to secure activation approvals.
• Track operational KPIs, performance metrics, and campaign retention data.
• Develop Standard Operating Procedures (SOPs) for activation efficiency and error reduction.
• Lead cross-functional coordination across Sales, Marketing, and Customer Service teams.
• Forecast manpower, budget, and resource needs for active campaigns.
• Handle client escalations and propose swift operational solutions.

Qualifications

• Proven experience in Operations Management, preferably in Brand Activation, Field Marketing, or Retail Management.
• Strong track record in manpower planning, process design, and KPI tracking.
• Excellent negotiation, client-facing, and communication skills.
• Ability to manage flexible hours during key project launches.
• Willingness to travel/conduct store visits within GMA.