Operations Manager QSR

Role & responsibilities

Principal Responsibilities:

• Manage QSR outlets across the beverages (coffee)
• Take ownership of the end-to-end restaurant experience and product quality across outlets.
• Oversee and ensure supply chain efficiency in coordination with the Kitchen Operations Manager.
• Take charge of new store launches, including site readiness, setup, and rollout.
• Oversee store-level marketing execution to drive footfalls and sales.
• Manage manning across outlets, including staffing, rostering, training, and productivity.
• Drive quality management and consistency across food safety, hygiene, and service standards.
• Monitor operational and P&L metrics across the QSR network.