Operations Manager (Retail Media) – Spain

Location: Barcelona, Spain (approximately 20% travel)

Contract: 6-month fixed-term contract | Start date: Early October / ASAP

At Médiaperformances, we have launched our Retail Media business in Spain.

As part of a 5-month fixed-term contract to cover maternity leave, we are looking for an Operations Manager to oversee in-store deployments, ensure high service quality and build robust processes to support rapid and sustainable growth.

This is a key role within the Spanish business: you will act as the country’s operational point of contact, with a direct impact on execution, quality and the experience of our retail partners and clients.

Your mission

Deployment & Operations

• Oversee the deployment of equipment across stores and retail chains (pre-installation site visits, installation monitoring, etc.)
• Coordinate local service providers and establish clear governance and ways of working
• Act as the operational point of contact between retailers, partners and Médiaperformances
• Identify recurring operational issues and implement optimisation and improvement plans (quality, timelines, coordination)
• Manage stock and equipment, including inventory management and after-sales service
• Support the identification and negotiation of local partners when required

Quality & KPIs

• Monitor operational KPIs and drive continuous improvement across retailers and at country level

• Coordinate alerts and escalations with the Country Manager and the French Operations team

• Conduct field audits and ensure regular monitoring of service qualityThe profile we are looking for

• At least 5 years of experience in operations, ideally in environments involving physical deployments and partner/vendor coordination

• A hands-on, technically minded operational profile

• Excellent command of Microsoft Office (Excel, PowerPoint and Word are essential)

• B2/C1 level English minimum (French is a plus)

• Strong analytical skills, autonomy, rigour, responsiveness and excellent communication skills

Application requirements

To apply, you must:

• Submit your CV in English
• Be based in Barcelona
• Be available to start in early October
• Have a strong command of English

This position would be particularly suited to candidates with experience in:

• FMCG / Consumer Goods / multinational environments
• Demand Planning / Supply Chain / Trade Operations
• Operational project management in retail and/or advertising environments

What we offer

• A role offering strong autonomy and genuine ownership
• A start-up environment, with a business under development, fast decision-making and immediate impact
• The opportunity to work in a fast-growing industry: Retail Media
• A steep learning curve and the opportunity for the role to evolve naturally as the Spanish business grows