24 7 ai
Operations Manager (Technical Process)
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹1,200,000 – ₹1,400,000 / year
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
14 August 2026
What they need
Summary of essential job functions
Proven experience in a managerial role within customer service or retail operations.
Must & Minimum requirements (Education Qualification & Work Experience)
Graduate
Job Responsibilities
Strong leadership, coaching, and performance management skills.
Ability to drive key metrics: FCR, ASAT, AHT, Sales Conversion, AOV, Shrinkage, and Attrition.
Expertise in stakeholder management and process improvement. Experience in handling pre- and post-sales customer inquiries at scale. Ability to manage multiple teams in a fast-paced, high-performance environment.
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