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Operations Manager - US Process

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Onsite

Operations Manager - US Process

Digitexpert solution LLP

Operations Manager - US Process

13 days ago

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Important information


Contract type:

Permanent

Work mode:

Onsite

Published on:

14 October 2026

What they need


HIRING: Operations Manager – US Process | Gurugram

Company: Foundever

Location: DLF, Sector 30, Gurugram

Work Mode: Work from Office

Salary: Up to ₹18 LPA

Eligibility Criteria

* Total Experience: 12+ years

* Relevant Experience: Minimum 1 year as an Operations Manager

* Domain: International BPO – Voice Process only

* Preferred Background: Travel process experience

* Team Handling: Must have experience managing at least 150 FTEs

* Level: Manager / Senior Manager

Role Requirements

* Manage operations for a US-based international contact center.

* Handle large-scale voice operations and drive operational performance.

* Be flexible to work in US shift timings and extend working hours when required.

* Work from the Gurugram office.

Diversity Hiring: This opportunity is exclusively open to diversity candidates.

Note: Please share relevant profiles only.

Pay: Up to ₹1,540,000.00 per year

Work Location: In person

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