Operations Manager/Integrator (US Real Estate Operations)

$8-10/hr (Full time)

About Us
We are a high-performance, growth-driven US real estate organization built on three core principles:
Consistency over motivation
Systems that create scalability
Delivering an exceptional client experience at every touchpoint

Our team combines industry-leading lead generation, proven sales systems, and a collaborative, team-first culture. We don't just help people buy and sell homes—we guide them through one of the most important decisions of their lives with clarity, confidence, and care.

Our operations team is the backbone of that experience, and we are looking for an exceptional Operations Integrator to help execute our vision.

About the Role
This is not a traditional desk-bound management role. We are looking for someone who leads by doing.

As our Operations Integrator, you will work directly with the COO to ensure the business operates smoothly, projects cross the finish line on time, departments stay aligned, and nothing falls through the cracks. This is a dynamic hybrid role combining high-level operational leadership with daily hands-on execution.

You will drive accountability across the organization while stepping in wherever needed—from contracts and CRM management to financial reporting, recruiting support, and marketing coordination. If you naturally solve problems, love creating order out of chaos, and thrive wearing multiple hats, this is your ideal role.

Role Breakdown
100% Total Impact
20–30% : Leadership, Project Execution & Accountability
70–80% : Hands-On Operational Support & Production
20–30% | Leadership, Execution & Accountability
Drive execution across key company initiatives and hold team members accountable to deadlines.

Manage operational projects, track progress directly with leadership, and remove bottlenecks quickly.

Ensure company priorities and Service Level Agreements (SLAs) are met consistently.

70–80% | Hands-On Operations & Production
Roll up your sleeves and support day-to-day business operations.

Step into essential operational workflows: contract management, CRM maintenance, lead follow-up, financial tracking, recruiting support, and marketing coordination.

Key Responsibilities

1. Project Management & Accountability
   Track active projects across operations, marketing, recruiting, and sales using Google Sheets and project management tools.

Conduct regular accountability check-ins with team members.

Identify operational bottlenecks, solve them proactively, and deliver transparent updates to the COO.

2. Contract & Transaction Support (Backup)
   Support real estate agents by writing purchase offers, drafting addendums, and reviewing contracts for accuracy and compliance.

Assist with transaction-related questions and provide backup support when needed.

3. ISA & Database Support
   Make outbound database re-engagement calls and conduct active lead follow-ups.

Identify motivated buyers/sellers and route qualified opportunities to agents to maintain pipeline health.

4. Reporting & Performance Tracking
   Prepare and maintain business scorecards tracking lead flow, agent activity (calls, conversations, appointments set/held), sales pipelines, and client performance metrics.

5. Bookkeeping & Financial Support
   Work within QuickBooks to track revenue and expenses, prepare financial reports, monitor cash flow, and assist with forecasting.

6. Operations Utility & Marketing Support
   Serve as the go-to operational troubleshooter for CRM cleanup, agent onboarding, answering incoming calls, Zillow lead management, and technical support.

Partner with marketing to ensure deliverables are accurate, campaigns generate qualified leads, and social media initiatives drive business growth.

Qualifications & Requirements
Must-Haves (Required)
US Real Estate Experience: Minimum 5 years of experience in US residential real estate operations.

CRM Expertise: Direct experience managing Sierra Interactive and/or Follow Up Boss.

Operations Leadership: 5 years of experience managing business operations and project workflows.

Financial Software: Proficient in QuickBooks (tracking expenses, revenue, and cash flow).

Tech Savvy: Advanced skills in Google Workspace (Google Sheets/Docs) and modern CRM tools.

Skills: High attention to detail, exceptional organizational skills, analytical problem-solving, and the ability to work independently with minimal supervision.

Who You Are

-A Self-Starter: You don't wait to be told what needs to be done—you see a friction point and fix it.
-Adaptable & Versatile: You are equally comfortable leading an accountability meeting, reviewing a complex contract, adjusting CRM workflows, or balancing QuickBooks statements.
-Growth-Oriented: You care deeply about operational excellence and driving business scale.

Why Join Us?

-Direct Executive Access: Work alongside executive leadership and directly influence company trajectory.
-High-Impact Role: You won't just be maintaining systems—you will be instrumental in scaling a market-leading real estate business.
-Dynamic Culture: A collaborative environment where your ideas matter, work is recognized, and every day brings meaningful challenges.

Work Location: Remote