Operations Officer

Responsibilities

• Conduct account-opening document checks and verification for corporate accounts to ensure full compliance with internal policies and all relevant AML regulatory requirements.
• Work closely with internal stakeholders (Legal and Compliance, Sales team) to ensure a smooth onboarding process.
• Support the operations team with general office administration and clerical work, including data entry, record filing, etc.
• Ensure customer order details can be recorded in appointed systems accurately and timely
• Assist in account maintenance tasks, e.g. customer information updates, mandate changes, account closure etc.
• Assist in updating workflow guidelines and operation manuals when required.
• Perform ad hoc tasks as assigned

Requirement

• Degree holder preferred (Diploma holders with relevant experience will also be considered)
• Minimum 1-2 years of experience in AML, KYC, Account Opening, Client Onboarding or Banking Operations
• Familiar with banking products and operation procedures is an advantage.
• Good communication skills and able to work under pressure
• Good command of both spoken and written English and Chinese. Mandarin is an advantage
• Proficiency in MS Office, including MS Word, MS Excel and Chinese word processing
• Fresh graduates will also be considered
• Immediate availability is highly preferred