Operations Officer

Key Responsibilities:

• Review and verify customers’ visa application documents to ensure accuracy and completeness.
• Provide guidance and assistance to customers regarding visa application requirements and procedures.
• Enter and update applicant information and application details accurately in the system.
• Ensure compliance with visa submission guidelines and company procedures.
• Deliver professional customer service and support throughout the application process.

Requirements:

• Good attention to detail and accuracy in document verification.
• Strong customer service and communication skills.
• Proficient in using computer systems and data entry applications.
• Able to communicate effectively in English, both spoken and written.

Benefit

• Monday – Friday working schedule
• Annual Leave: 10 days per year
• Group Health Insurance
• Provident Fund