Operations Officer / Senior Operations Officer(Custody) (Shift Working)

Responsibilities

• Custody and maintain the required digital assets liquidity across the exchange
• Monitor and operate the Operations Console and various systems or platforms.
• Implement policies regarding regulatory requirements to effectively manage the key risks
• Conduct reconciliation client deposits & withdrawal instructions, other settlement duties
• Perform other duties and project responsibilities as assigned.
• Understand and comply with the company’s risk management and regulatory standards, policies, and controls.
• Follow proper protocols, procedures, notifications, and communication guidelines.
• Ensure operational requests are fulfilled with the necessary approvals, adhering to Service Level Agreements (SLAs).
• Work variable hours on a shift basis, adjusted as needed to meet business requirements.

Requirements

• Minimum of 1 year of stable work experience, ideally in operations or a related field.
• Proven ability to quickly learn and implement new technologies.
• Ability to troubleshoot and discover answers quickly and effectively
• Proficiency verbal and written communication skills in English and Mandarin