Operations Planner

About the Company

The UK's leading manufacturer of rotationally moulded water tanks (inc. potable) and liquid chemical storage containers.

About the Role

The Operations Planner is responsible for creating and maintaining a realistic, achievable Production/ Fit Out plan that meets customer requirements and internal targets. Working closely with sales, production, fit out, purchasing and finance, the role coordinates orders through internal processes, manages capacity and supply constraints, and communicates progress to Directors. The planner plays a key role in delivering a high-quality customer experience through effective planning, coordination, and communication.

Responsibilities

• Develop and maintain realistic production plans that meet internal targets and customer delivery dates
• Planning output across multiple departments
• Prioritise and organize orders to complete any time critical orders placed by customers
• Balance priorities across departments to ensure customer demand met
• Good level of communication between all teams
• Coordinate with internal departments and external suppliers to align design, production, and delivery activities
• Identify and manage capacity, subcontractor, and supply-chain constraints that impact schedules
• Expedite internal processes to ensure timely planning input and order progression
• Communicate plans, changes, and risks clearly to internal teams
• Contribute to delivering a first-class customer experience
• Issue and maintain accurate delivery dates daily
• Coordinate with internal departments to ensure delivery commitments are achieved
• Proactively manage risks to delivery performance

Required Skills

• Strong organisational skills with excellent attention to detail
• Methodical approach with flexibility to adapt to change
• Proactive, hands-on, and results-focused mindset
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Effective communicator, able to influence at all levels
• Good IT skills, particularly Microsoft Excel

Preferred Skills

Experience in production or manufacturing planning (desirable)