Operations Processor

About Us
At HomeTown Bank, our vision is to be the bank our customers love! We inspire happiness through experience, talent and community involvement. Join our team and help make a difference in the lives of our customers and the community.

Role Overview
As an Operations Processor, you will play a vital behind-the-scenes role in supporting the daily functions that keep the bank running smoothly and efficiently. This position involves a variety of operational tasks, including transaction processing, reconciliations, fraud detection, and digital banking support and cash management processing. Attention to detail, strong organization, and the ability to manage time-sensitive tasks are essential. This is a great opportunity for someone with a strong background in banking who thrives in a fast-paced, detail-driven environment.

Key Responsibilities

· Process and reconcile daily check activity and ensure accuracy of transactions.

· Handle ACH files and transactions, including incoming and outgoing activity.

· Process domestic and international wire transfers with precision and security.

· Conduct research and resolve transaction discrepancies and account adjustments.

· Assist with ATM and debit card processing.

· Monitor and support digital and mobile banking platforms.

· Process mobile and remote deposit transactions and review items for accuracy and potential fraud.

· Detect and investigate fraudulent activity, submit claims, and follow through on resolution.

· Review daily reports, resolve rejected items, and ensure timely completion of end-of-day procedures.

· Collaborate with internal departments to ensure smooth operations and support customer-facing teams.

*Cash Management Processing

Perform other operational duties as assigned**.**

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program

Work Location: In person