Operations Program Manager

About the role

The Operations Program Manager will lead end-to-end operations and supply chain activities for consumer hardware programs, ensuring factory readiness, NPI execution, production ramp, cost, quality, and supply continuity.

Key responsibilities

• Own all Operations and Supply Chain workstreams for assigned consumer hardware programs
• Lead factory ramp management, including ramp planning, factory readiness reviews, and yield ramp tracking
• Develop and manage NPI program schedules, covering PRD, hardware milestones, builds, and mass-production ramp
• Partner directly with Asia-based contract manufacturers (CMs) to drive schedule, quality, yield, and cost commitments
• Track and manage BoM cost, manufacturing cost, inventory targets, and overall program cost objectives
• Identify and mitigate supply chain risks, including component EOL, sole-source dependencies, geopolitical risks, and supply shortages
• Hold CMs accountable for program deliverables, timelines, quality standards, and cost targets
• Coordinate cross-functional teams across engineering, sourcing, manufacturing, quality, planning, and operations
• Provide clear program status, risks, issues, and mitigation plans to senior leadership
• Drive continuous improvement in manufacturing operations, supply chain resilience, and factory performance

About you

• Bachelor's degree in Engineering, Supply Chain, Operations, or another relevant technical field
• 5+ years of relevant experience, preferably 7+ years in operations or supply chain program management
• Experience in a consumer hardware / consumer electronics environment
• Proven single-threaded ownership of Operations and Supply Chain workstreams
• Strong experience in factory ramp, NPI, production planning, and mass-production readiness
• Experience working directly with Asia-based CMs such as Foxconn, Pegatron, BYD, Luxshare, or equivalent manufacturers
• Strong understanding of supply chain risk management and component lifecycle risks
• Demonstrated ability to manage cost, schedule, quality, and production targets
• Strong executive communication and stakeholder management skills