Operations Program Managers

Operations Program Managers

Drive company strategy, align teams, and deliver on multiple interconnected operations projects. Work to initiate successful programs that drive strategic benefits and organizational growth. Define and oversee a list of dependent projects needed to reach the program’s overall goals. Enlist teams, implement strategies, and measure return on investment. Act as liaison between various departments, facilitating cross-team collaboration and understanding. Organize and track projects, proactively manage risks, manage project escalations, prioritize tasks, and meet specific business objectives.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

1. Financial Management, Forecasting, and Analysis

• Maintain a comprehensive financial dashboard/model for all HIV, PrEP, AETC, and related grants and contracts, including approved budgets, actual expenditures, known/pending expenses, projected expenses, remaining balances, and projected year-end balances.
• Track expenditures by funding source and major budget/service category, including personnel, labs, pharmaceutical assistance, specialty services, travel, supplies, and other program costs.
• Provide accurate financial reports to program leadership at least monthly and promptly identify significant projected deficits, underspending, discrepancies, or other financial risks between reporting periods.
• Investigate significant financial variances and emerging issues and work with program managers and the Program Director to analyze causes, financial impact, and potential responses.
• Provide financial modeling and analysis to support decisions regarding staffing, service levels, funding allocations, and other program changes.
• Maintain and reconcile personnel funding allocations across grants/contracts, coordinate approved allocation changes and effort reporting/ePAR, and identify personnel funding issues requiring action.

2. Billing, Invoicing, and Accounts Receivable

• Coordinate billing and invoicing across applicable funding sources, including Ryan White Part B services, Peer Navigation, PrEP, Return to Care, and other reimbursable program activities.
• Gather required documentation and coordinate eligibility/service verification with appropriate program staff.
• Track invoices through payment, reconcile payments, and investigate denied, reduced, or unpaid invoices.
• Coordinate corrections, resubmissions, appeals, and additional documentation as needed.
• Identify eligible services or expenditures that are not currently being billed and work with program staff to establish appropriate billing processes.
• Maintain documented billing workflows and backup procedures.

3. Grant and Contract Fiscal Administration and Compliance

• Develop working knowledge of fiscal requirements for Ryan White Parts B, C, and D; PrEP and HIV prevention funding; AETC; Return to Care; and other program funding sources.
• Monitor expenditures for consistency with approved budgets, contract terms, funding restrictions, and applicable service categories.
• Identify and research questions regarding allowability, allocation, documentation, reimbursement, or compliance and consult the appropriate program manager, Program Director, University office, HRSA project officer, UDHHS representative, or other subject-matter expert as needed.
• Maintain the master calendar for grant/contract fiscal requirements, including applications, renewals, amendments, budget revisions, financial reports, FFRs, EHB submissions, and closeouts.
• Complete required financial reporting and EHB submissions and assist with other grant/contract submissions as needed.
• Serve as the routine point of contact with University financial/grants offices for program fiscal matters.

4. Internal Fiscal Operations

• Serve as the central fiscal operations resource for the HIV/PrEP/AETC portfolio.
• Manage or coordinate P-card allocations, e-journals, internal transfers/payments, external invoices, laboratory payments, pharmaceutical assistance expenditures, Cost Sharing Assistance payments, travel, mileage, cell-phone reimbursements, and other routine fiscal transactions.
• Coordinate receipt and processing of recurring invoices such as LabCorp, working with program staff when eligibility or service verification is required.
• Assist staff with determining appropriate funding sources and allocations for approved expenditures.
• Maintain appropriate fiscal documentation and ensure transactions are routed to the correct funding sources.

5. Budget Development and Grant/Contract Support

• Develop grant and contract budgets, staffing plans, budget narratives, and supporting financial documentation in collaboration with program leadership.
• Support applications, continuations, renewals, amendments, supplemental requests, and other funding proposals.
• Model proposed staffing, service, and funding changes to assess financial feasibility and sustainability.
• Gather and provide routine fiscal and administrative information requested by funders and partners, including reimbursement rates, provider information, identifiers, staffing information, and related documentation.

Overall Responsibility

The position is responsible for ensuring that program leadership has timely, accurate, and forward-looking financial information needed to manage the programs effectively. The position should proactively identify financial or compliance concerns, investigate them, and work with program managers and the Program Director to develop the information and options needed for decision-making.

Minimum Qualifications

EQUIVALENCY**STATEMENT:** 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Operations Program Manager, I: Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

Preferences

Type

Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• What is your highest level of completed education?

• None

• High School Diploma or Equivalent

• Associate Degree

• Bachelor's Degree

• Master's Degree

• Doctorate Degree

• How many years of related work experience do you have?

• Less than 2 years

• 2 years or more, but less than 4 years

• 4 years or more, but less than 6 years

• 6 years or more, but less than 8 years

• 8 years or more, but less than 10 years

• 10 years or more, but less than 12 years

• 12 years or more, but less than 14 years

• 14 years or more

Applicant Documents

Required Documents****Optional Documents

• Resume

• Cover Letter

Open Date

10/05/2026

Requisition Number

PRN46401B

Job Title

Operations Program Managers

Working Title

Operations Program Managers

Career Progression Track

P00

Track Level

P1 - Entry Level Pro

FLSA Code

Administrative

Patient Sensitive Job Code?

No

Standard Hours per Week

40

Full Time or Part Time?

Full Time

Shift

Day

Work Schedule Summary

VP Area

U of U Health - Academics

Department

00235 - Infectious Disease

Location

Campus

City

Salt Lake City, UT

Type of Recruitment

External Posting

Pay Rate Range

46,000 to 62,000

Close Date

12/31/2026

Priority Review Date (Note - Posting may close at any time)