Operations Project Head _ Biopharma MNC Client

Role & responsibilities

The candidate will work closely with department heads, team leads, and corporate leadership to drive productivity, quality, delivery performance, employee engagement, and organizational growth.

Key Responsibilities

Operational Management

• Oversee the day-to-day operations of the Global Engineering Centre.
• Ensure smooth functioning across all departments including Engineering, Bioprocess, Projects, Automation, Design, Procurement Support, Documentation, Quality, Administration, Process Simulation, HVAC, BIM, COMOS and other Software-Support and Shared Services.
• Monitor operational efficiency, productivity, and delivery timelines.
• Training of Team and new joiners
• Develop and implement operational strategies aligned with company objectives.

Team Leadership

• Lead and manage approximately 300 employees through department managers and team leads.
• Build a high-performance and accountable work culture.
• Guide and mentor team leads and department heads for effective team management.
• Support succession planning and leadership development initiatives.

Coordination with Headquarters (Austria)

• Act as the key operational interface between the India GEC and Headquarters in Austria.
• Ensure alignment of Indian operations with global standards, processes, and business goals.
• Participate in global operational reviews, management meetings, and strategic discussions.
• Provide regular operational updates and reports to Headquarters.

Project & Resource Management

• Ensure effective allocation and utilization of manpower across projects and departments.
• Monitor project execution support, delivery schedules, and operational bottlenecks.
• Coordinate with project managers and functional heads for resource planning.
• Support business expansion and operational scaling activities.

Process Improvement & Compliance

• Drive continuous improvement initiatives to enhance operational efficiency.
• Ensure adherence to company policies, ISO standards, statutory requirements, and safety guidelines.
• Implement systems and processes for operational control and reporting.
• Monitor KPIs and establish performance measurement systems.

Employee Engagement & Administration

• Work closely with HR on employee engagement, retention, discipline, and performance management.
• Promote a positive and collaborative work environment.
• Handle escalations related to operations and interdepartmental coordination.
• Ensure proper communication flow across all levels of the organization.

Financial & Business Support

• Support budgeting, cost control, and operational expense optimization.
• Review operational costs and identify improvement opportunities.
• Assist management in strategic planning and business decision-making.
• Prepare Monthly Reports on development and commercial status for Management

Sales

• Support Offer Preparation for Engineering Projects (+ Customer Visits)

Preferred candidate profile

• Bachelors Degree in Engineering / Automation / Operations / Management or related field.
• MBA or equivalent management qualification preferred.

Experience Required

• 1520 years of overall experience in operations management, engineering services, manufacturing support, or project-based organizations.

• Minimum 5 years of experience managing large teams (200+ employees).

• Experience working with multinational companies and global stakeholders preferred.

• Exposure to Global Engineering Centres or Mechanical /Industrial Automation environments will be an added advantage.

• Strong leadership and people management skills.

• Excellent communication and stakeholder management abilities.

• Strong organizational and decision-making capabilities.