Operations Research Analyst (Code Compliance - Civil Service)

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Job Summary Provides analytical information to management regarding department procedures, processes, and structure to assistmanagement in organization improvement.

Overview Job Description The Operations Research Analyst provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.

Essential Functions 1 Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.

2 Evaluates, reviews, analyzes, and determines effectiveness of current practices, policies, and programs; identifies ways to improve the department through regular and ongoing review of processes, procedures, and structure.

3 Conducts and performs research and logical analysis of procedural, financial, and structural barriers to determine areas of needed improvement; recommends improvement strategies for restructuring or redesigning based on findings.

4 Appraises and evaluates the desirability and feasibility of fiscal and program restructuring; develops or directs the development of recommendations to senior management.

5 Analyzes procedural, financial and structural barriers to provide effective and efficient delivery to the department including an analysis of the flow of service delivery and the interrelationship or program components.

6 Analyzes client requests and provides guidance and technical assistance in obtaining accurate information from the City's core data source; counsels clients in interpreting and summarizing statistical results; performs statistical programming utilizing a variety of statistical software packages to summarize data and create reports and/or visual representations.

7 Serves as the expert for various special projects as assigned by management; provides analysis based on strong data and information.

8 Assist management with research, data analysis and drafting presentations; participates in professional development and educational conferences; learns new and updated software, programs, and tools.

9 Performs any and all other work as needed or assigned.

Knowledge And Skills 1 Knowledge and/or training in Data Analysis, Data Modeling, Dimensional Modeling and Data Warehouse concepts.

2 Through knowledge of project management principles.

3 Knowledge of research methodology.

4 Knowledge of statistical analysis.

5 Technical knowledge of the project’s subject matter sufficient to operationalize complex project activities.

6 Ability to manage unit/program activities.

7 Ability to disseminate information through the preparation of concise reports.

8 Communicating effectively verbally and in writing.

9 Establishing and maintaining strong working relationships.

Education Minimum Qualifications:

• Bachelor's degree in an any field.

Experience Three (3) years professional level experience in operational analysis which involves

• Collection/analysis of data
• Evaluation of program/process effectiveness
• Identifying areas for improvement or existing barriers to programs/processes.

Equivalencies

• High school diploma or GED plus seven (7) years of required experience will meet the education and experience requirements.
• Associate degree in any field plus five (5) years of required experience will meet the education and experience requirements.
• Master's degree (or higher) in any field plus one (1) year of required experience will meet the education and experience requirements.

Salary Range $62,379.20 - $76,585.60

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.