Operations Services Executive

· Collaborate with cross functional team for planning, implementation, testing and support for new products, marketing and local store marketing initiatives. to support successful launch.

· Be the lead for any point-of-sale improvement works, including the resource manual.

· Coordinate on planning and implementation our in-house platform ensuring a great customer experience.

· Supports operations services component, projects and any events organized by operation services.

· Extract, analyse and communicate progress of the program through sales data or customers feedback, making appropriate recommendations for improvement.

· Oversee the implementation of halal-related system modules, including workflows, checklists, records, traceability, reporting, audit records, corrective actions, and document management functions.

Job Requirement

• 1 to 2 years of Customer / Ops Services management experience

• Excellent written and verbal communication skills

• Self-motivated, ability to balance multiple priorities and meet deadlines

• Demonstrates attention to detail

• Have analytical skills, with ability to provide appropriate solutions, answers and direction by listening actively and identify opportunities for improvement