Operations Specialist

The Operations Specialist's main objective is to be responsible for ensuring operational efficiency and compliance within the organization. Responsibilities include managing contract administration, coordinating with internal teams for contract adherence, monitoring timelines, and facilitating smooth operational procedures

Job Responsibilities

• Ensure that contract databases, records, and documentation from the client adhere to credit approval memo
• Communicate with insurance companies for issuance of insurance policies and renewals.
• Manage contract administration, including drafting, reviewing, and executing mortgage and financing contracts in compliance with company policies and legal requirements
• Coordinate with internal teams, such as legal, compliance, and finance, to ensure contract terms and conditions are accurately reflected and adhered to
• Monitor contract timelines, milestones, and obligations to ensure timely execution and delivery of services
• Assist in resolving contract discrepancies, negotiations, and amendments in collaboration with relevant stakeholders
• Support operational activities within the department, including process improvements and workflow optimization
• Collaborate with cross-functional teams to streamline operations, enhance efficiency, and address any operational issues that may arise

Requirements

• Bachelor's degree in Business Administration, Finance, Legal Studies, or related field is preferred
• 1-3 years of proven experience in operations management, contract administration, or related roles within the mortgage and financing industry
• Excellent organizational skills with the ability to manage multiple contracts, deadlines, and priorities effectively
• Detail-oriented with a focus on accuracy and compliance in contract documentation and execution
• Proficiency in contract management software, Microsoft Office Suite, and database management
• Effective communication skills to collaborate with internal and external stakeholders
• Ability to work well under pressure, meet deadlines, and handle sensitive financial information confidentially