Operations Supervisor

About the role

This role is responsible for ensuring the accurate and efficient receipt, storage, maintenance and security of all goods and equipment within the warehouse operation. You will assist the manager to administrate, manage and enhance logistics operations (from starting to end) in order to meet with customers' instructions & requirements, direction / targets given by Management, Geodis Singapore policies, and relevant requirements.

Key responsibilities

• Coordinate with internal and external parties on logistics arrangements (queries, SOP, operations topics, complaints, claims, etc)
• Lead and support the team (problem solving, training / development, necessary tools & equipment, efficient work flow, etc)
• Proactively participate in Business Excellence Program of the company
• Manage logistical activities at national scope

About you

• Diploma and above qualification in logistics or related equivalent qualification
• 5 years of working experience or more in logistics industry required
• 2 years in leadership related experience
• Experience in warehouse operations and operations development – daily productivity, operation output, irregularity handling
• Competent in computer skills and common applications (Office, Excel, PowerPoint & Word)
• Effective communication
• Team management – ability to lead, guide, support and develop the team members
• Customer Service skills – ability to build positive and supportive / harmonize work relationship with internal and external customers, customer satisfaction, and efficient handling of any irregularity
• Attention to details – logistics operations (daily work, inventory management, etc)
• Proactive – take responsibility of own works, anticipating problems and taking affirmative steps to deal with them positively and efficiently and having an orientation to future

About us

The contract logistics department handle designing supply chains solutions, warehouse management, transportation and distribution of goods and inventory management by working closely with customer to meet their specific needs.