Operations Supervisor

Efficiently provide assistance to Assistant General Manager on all aspects of department’s functions and responsibilities.

• Reports directly to the Assistant General Manager
• Shows good conduct consistent with the company standards during work especially when dealing with franchisee.
• Overall assistance to Operations.
• Coordinate initial order of franchise.
• Assist on taking of orders and encoding.
• Encode JCM transaction.
• Assist Logistic Assistant on the confirmation of delivery and coordinate delivery concerns to other department such as lacking, cancel delivery and the likes.
• Monitor reported incidents in the Lacking and Cancel Delivery Report (LCDR), preparation of Incident Report (IR) and making sure all reported incidents will be resolved immediately.
• Plan, encode and monitor initial stocks for opening of new stores.
• In charge on Cebu operations processes such as ILT, Shipment, Ordering, Delivery and Bills Payment including organization of documents.
• Disseminate information to franchisees about new product and rules set by the company.
• Coordinate online payments of Franchisee to Accounting Department.
• Submit confirmed Lacking and Cancel Delivery Report (LCDR) to Operations Manager, Accounting Department and Inventory Department.
• Reports any deviation or untoward incidents to superior immediately.
• Assists in the operation of other sections and performs other tasks that may be assigned from time to time.