Operations Supervisor

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

Operations Supervisor – Steel Transport – Chullora, NSW Job Description / The Role – As part of our Steel Transport operation, we're looking for an experienced and safety-focused Operations Supervisor to lead daily transport activities and ensure outstanding service delivery for our customers. Based in Chullora, this role is critical in coordinating drivers, subcontractors, fleet resources and customer requirements while maintaining the highest standards of safety, compliance and operational performance.

Reporting to the Operations Manager, you will be responsible for directing and coordinating day-to-day transport operations to ensure customer commitments are met safely, efficiently and reliably. You'll work closely with drivers, subcontractors, customers and service providers to deliver strong operational outcomes while promoting a positive safety culture across the business.

Key Responsibilities, But Not Limited To -

• Plan and allocate company and subcontractor fleet to meet daily customer requirements.
• Coordinate pickups, deliveries, backloads and timeslots to ensure seamless operations.
• Monitor fleet utilisation, DIFOT performance and service delivery outcomes.
• Build strong relationships with customers, drivers and subcontractors through proactive communication.
• Ensure compliance with CoR, fatigue, mass, speed and load restraint requirements.
• Lead safety activities including load restraint audits, workplace inspections and incident investigations.
• Support driver training, inductions and competency management while maintaining accurate transport system records.

What We’re Looking For To Drive Success –

• Proven experience in transport and logistics operations, with a strong understanding of fleet coordination.
• Sound knowledge of transport management systems and Chain of Responsibility compliance.
• Ability to manage drivers, subcontractors and daily operational demands in a fast-paced environment.
• Strong communication, stakeholder engagement and customer service skills.
• Excellent organisational skills, attention to detail and a proactive safety focus.
• The ability to make sound operational decisions and lead by example in safety and service delivery.

Why Join Toll? Safety is at the heart of everything we do. In this role, you'll identify hazards, assess and control risks, lead safety conversations, conduct workplace inspections and ensure employees and contractors comply with WHS requirements and safe work procedures. You'll play a key role in supporting investigations, corrective actions and fostering a proactive safety culture.

Be part of something bigger. Apply now and help keep Australia's steel supply chain moving safely and efficiently. What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.