Operations Supervisor

Job summary

The Operations Supervisor will oversee daily hotel operations, coordinate staff, maintain service standards, and ensure smooth running of the hotel.

Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Port Harcourt & Rivers State, Nigeria

Job descriptions & requirements

Responsibilities:

• Supervise daily hotel operations and staff activities.
• Coordinate different departments to ensure smooth service.
• Monitor staff performance and ensure compliance with hotel standards.
• Handle guest concerns and resolve operational issues.
• Monitor cleanliness, customer service, and general hotel standards.
• Prepare reports and communicate operational issues to management.
• Ensure proper shift handovers and continuity of operations.

Requirements:

• Previous experience as an Operations Supervisor or in a similar hotel management role is required.
• Strong leadership and organizational skills.
• Excellent communication and customer service skills.
• Ability to supervise staff and handle challenging situations.
• Must be responsible, professional, and reliable.
• Ability to work flexible/24-hour shift schedules.