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Operations Supervisor

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Hybrid

Operations Supervisor

Norfolk Iron and Metal

Operations Supervisor

Skills

UltiProPerformance ManagementChange ManagementProcess ImprovementCompliance

5 days ago

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Important information


Location:

Durant, IA 52747, USA

Work mode:

Hybrid

Published on:

15 October 2026

What they need


Operations Supervisor - Hybrid 2nd & 3rd Shift (5p to 1:30a)

Position Summary

The Operations Supervisor is responsible for leading manufacturing operations across a hybrid schedule (5p to 1:30a) supporting both 2nd and 3rd shift production teams. This role requires a hands-on leader who excels in lean manufacturing principles, employee development, process improvement, and operational excellence. The Operations Supervisor will drive safety, quality, productivity, and continuous improvement while building a highly engaged and accountable workforce during extended off-shift coverage.

The ideal candidate is a strong coach and mentor with proven experience implementing Lean Manufacturing tools, leading change initiatives, managing employee performance, and fostering a culture of accountability and continuous improvement.

Essential Responsibilities

Operations Leadership

  • Provide daily supervision and direction for manufacturing staff across 2nd and 3rd shifts.
  • Ensure production schedules, quality standards, and customer requirements are achieved.
  • Monitor key performance indicators (KPIs) including safety, quality, productivity, scrap, and labor efficiency.

Employee Development & Leadership

  • Coach, mentor, and develop employees to improve performance, engagement, and advancement opportunities.
  • Conduct regular performance evaluations and provide ongoing feedback.
  • Develop training plans and support cross-training initiatives to build workforce flexibility.
  • Promote a culture of accountability, teamwork, and respect throughout the organization.

Performance Management & Discipline

  • Address employee relations issues promptly and professionally.
  • Conduct investigations as needed and administer corrective actions consistent with company policies.
  • Maintain thorough and accurate documentation regarding employee performance and disciplinary matters.
  • Ensure consistent application of policies, procedures, and workplace standards.

Lean Manufacturing & Continuous Improvement

  • Champion Lean Manufacturing principles throughout the operation.
  • Drive implementation and sustainability of 5S programs.
  • Identify waste reduction opportunities and implement process improvements that improve safety, quality, delivery, and cost performance.
  • Support standardized work development and process discipline.

Change Management

  • Lead change initiatives and effectively communicate operational changes to employees.
  • Build employee engagement and commitment during transitions.
  • Partner with leadership teams to execute strategic operational improvements.
  • Support implementation of new equipment, processes, systems, and organizational changes.

Safety & Compliance

  • Promote a strong safety culture and ensure compliance with all company safety policies.
  • Conduct safety observations, audits, and investigations.
  • Lead corrective actions resulting from safety incidents and near misses.
  • Ensure compliance with environmental, health, and regulatory requirements.

Required

  • Associate's degree or equivalent combination of education and manufacturing leadership experience.
  • Minimum 3-5 years of manufacturing supervisory experience.
  • Demonstrated success implementing Lean Manufacturing principles.
  • Strong understanding of continuous improvement methodologies.
  • Experience managing employee discipline and employee relations.
  • Excellent communication, coaching, and leadership skills.
  • Ability to work a hybrid schedule supporting both 2nd and 3rd shifts for an extended period.
  • Proficiency with Microsoft Office

#ZR

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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