Operations Supervisor

Operations Supervisor - Torque

Are you a natural people leader who thrives in fast-paced environments?

Do you enjoy finding ways to boost efficiency, cut costs, and deliver excellent results?

Are you confident managing teams, processes, and performance to keep everything running smoothly?

If so, this could be the opportunity for you.

About the Role

As an Operations Supervisor, you’ll be responsible for leading your team to deliver on customer service levels while continuously driving improvements in efficiency and cost-effectiveness.

This is a hands-on leadership role where you’ll balance people management with process optimisation, ensuring KPIs and contract deadlines are consistently met.

What You’ll Do

• Lead, motivate, and develop your team to maximise productivity and performance.
• Manage initiatives and projects that improve efficiency and reduce costs.
• Ensure KPIs and service levels are consistently achieved.
• Communicate and implement change effectively across your team.
• Proactively manage performance, discipline, and team development.
• Ensure compliance with health & safety and company policies.
• Support other areas of the business when required.

What We’re Looking For

• Strong communicator with excellent interpersonal skills.
• Confident using IT systems (Microsoft Office & warehouse management systems).
• Detail-oriented with a strong focus on accuracy.
• Experienced in managing high-volume data, large SKU profiles, and inventory.
• Customer-focused, self-motivated, and results-driven.
• Innovative and proactive, with a positive approach to change.
• Able to perform under pressure and manage your own workload effectively.
• Flexible and adaptable to shifting priorities (including shift work when required).

About Torque

Torque is an award-winning, end-to-end supply chain specialist, providing exceptional solutions to fashion brands and retailers for over 30 years. We always go the extra mile to help our customers’ businesses succeed, which is why some of them have been with us since the very start. We have a core set of values that sets us apart from the crowd, and are the guiding principles that define how we conduct ourselves.

At Torque, you’ll be part of a business where people feel valued, supported, and motivated to deliver their best.

Why Join Us?

• Lead a motivated team in a fast-paced, customer-focused environment.
• Be part of a growing business with opportunities for development.
• Work in a supportive culture where innovation and continuous improvement are encouraged.
• Competitive package and benefits.

Ready to take the lead? Apply today—we’d love to hear from you.

All applicants must provide correct right to work documentation.

Job Types: Full-time, Permanent

Pay: £34,000.00 per year

Benefits:

• Company events
• Company pension
• On-site parking

Ability to commute/relocate:

• Wakefield WF2 7YY: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you require a visa sponsorship?

Experience:

• Supervising: 1 year (preferred)
• JDA System: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person