Operations Supervisor, Convenience

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, operating more than 400 facilities across 25 countries. Our mission is simple but powerful: transform the global food supply chain to eliminate waste and help feed the world.

We're launching a new Convenience operation in Western Australia and are looking for an experienced Operations Supervisor to help bring it to life.

This isn't a role where you're simply stepping into an established operation. This is your chance to be a key leader in a growing business, shape the culture, build high-performing teams and drive operational excellence from day one.

If you're a hands-on leader who thrives in fast-paced environments and enjoys creating structure, developing people, and delivering outstanding customer outcomes, we'd love to hear from you.

About the Role

Reporting to the General Manager - Convenience, you will be responsible for overseeing all aspects of the warehouse operation, ensuring customer orders are accurately picked, packed and dispatched while maintaining exceptional safety, quality and service standards.

You'll lead frontline teams, drive productivity outcomes, champion safety initiatives and create an engaged, high-performing workplace culture.

We have the following roster available:

• Weds to Sat - 9.30 to 19.30

Key Responsibilities

• Lead, coach and develop Team Leaders and warehouse team members
• Drive a strong safety culture through visible leadership and accountability
• Ensure customer orders are delivered accurately, on time and in full
• Manage labour, equipment and resources to meet operational requirements
• Monitor and improve productivity, service and cost performance through KPI management
• Foster continuous improvement and operational excellence initiatives
• Ensure compliance with food safety, quality, Chain of Responsibility (CoR), HACCP and relevant legislative requirements
• Build strong relationships with internal teams, customers, transport partners and stakeholders
• Support workforce planning, training and capability development across the operation
• Act as a key leader within the site and provide operational support across shifts as required

About You

You are an experienced warehouse or logistics leader who enjoys leading from the front and creating high-performing teams.

You'll bring:

• Extensive experience in a supervisory or leadership role within logistics, warehousing or transport
• Experience leading frontline operational teams in a fast-paced environment
• In-depth knowledge of safety, compliance and warehouse best practices
• Proven ability to manage performance through KPIs and operational metrics
• Experience with labour planning, resource allocation and productivity improvement
• Sound understanding of MHE operations and traffic management principles
• Excellent communication, problem-solving and stakeholder management skills
• Experience using Warehouse Management Systems (WMS) and Microsoft Office applications

What Success Looks Like

In this role, you'll be known for:

• Building a safe and engaged workplace culture
• Delivering exceptional service to our customers
• Developing capable, motivated and high-performing teams
• Driving continuous improvement and operational efficiency
• Playing a pivotal role in the successful launch and growth of Lineage's WA Convenience

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

Our Purpose: Transform the food supply-chain to eliminate waste and help feed the world.
Our Vision: To be the world's most dynamic temperature-controlled logistics company.
Our Values: Safe, Trust, Respect, Innovation, Bold & Servant Leadership