Operations Supervisor - HO

Job Information

• Date Opened 09/21/2026
• Industry Operations
• Job Type Full time
• City Mumbai
• State/Province Maharashtra
• Country India
• Zip/Postal Code 400069

Experience Required

3-5 yrs

Job Description

About Axis My India

Axis My India Limited is India’s leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App, a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India’s vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI, it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India’s top psephologist.

Key Responsibilities

• Timely planning, execution, and monitoring of assigned projects for defined regions
• Open to travel on ground and execute fieldwork when assigned
• People, assets, and collateral management for assigned projects for defined regions.
• Act as the primary point of contact between field teams and head office
• Ensure field surveyors are equipped with necessary tools, documents, and instructions as per project plan
• Assist in onboarding and training of new field surveyors
• Address and resolve any operational issues or delays in the field
• Publishing reports, alerts, and dashboards as per project
• Driving cost and timelines in the assigned projects
• Regular coordination and feedback to the field team (surveyors) to take corrective actions on gaps identified and corrective action plan
• Identify process gaps, suggest and implement process improvement
• Analyzing new trends in the market and developing new features around them.
• To manage and support our team of field surveyors & field visit & observe, Coaching & Mentoring Surveyors.

Requirements

• Graduate degree in any field.
• 2+ years of experience in operations coordination, preferably in field-based projects.
• Strong organizational and communication skills
• Ability to multitask, work under pressure, and prioritize tasks effectively
• Attention to detail and problem-solving skills
• Proficiency in MS Office
• Experience working with survey or data collection teams is preferred.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and growing company.
• Make a significant contribution to the company's success.
• Stay up to date on the latest industry trends and best practices.

At Axis My India, we value discipline and focus. Our team members wear brand on sleeves, adhere to a no-mobile policy during work hours, and work from our office. If you thrive in a structured environment and are committed to excellence, we encourage you to apply