Operations Supervisor - Nueva Ecija

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Management, Operations Management, or any related field.
• Preferably with supervisory, team leadership, or operations experience.
• Strong leadership, communication, and people-management skills.
• Excellent organizational, problem-solving, and decision-making abilities.
• Proficient in Microsoft Office and/or Google Workspace, especially Excel/Google Sheets.
• Detail-oriented, results-driven, and capable of handling multiple priorities and meeting deadlines.

JOB DESCRIPTION:

The Operations Supervisor will be responsible for supervising the daily operations of the department, ensuring that work is completed efficiently, safely, and on time. They will manage a team of employees, coordinate schedules, maintain operational standards, and implement process improvements. The role requires strong leadership, problem-solving, and communication skills.

Key Responsibilities:

Team Management:

• Supervise and lead a team of staff, ensuring tasks are completed in accordance with operational standards and procedures.
• Conduct regular training, performance evaluations, and provide ongoing support to team members.
• Schedule shifts and manage attendance to meet operational needs.

Operational Efficiency:

• Monitor and improve daily operational processes to ensure smooth workflow and minimize delays.
• Ensure compliance with company policies, safety standards, and legal regulations.
• Analyze and resolve operational issues or bottlenecks, proposing improvements as needed.

Quality Control:

• Oversee the quality of output and ensure adherence to performance standards.
• Conduct inspections or audits to ensure products and services meet the required standards.
• Investigate and resolve customer complaints, quality concerns, and other operational challenges.

Process Improvement:

• Identify areas for process optimization and implement new procedures to increase productivity and reduce costs.
• Collaborate with other departments to ensure smooth interdepartmental operations and communications.
• Utilize data and performance metrics to drive continuous improvement.

Reporting and Documentation:

• Maintain accurate records of daily activities, production levels, and employee performance.
• Prepare and submit operational reports to upper management.
• Ensure proper documentation and tracking of inventory and resources.

Health and Safety:

• Ensure that employees adhere to safety procedures and guidelines to maintain a safe working environment.
• Address any health and safety concerns promptly and escalate as needed.
• Conduct safety meetings and ensure staff members are trained on safety protocols.