Operations Supervisor - Surabaya

We are seeking an experienced Operations Supervisor to join GreenSM Indonesia in Surabaya. As Operations Supervisor, you will be responsible for ensuring efficient workflow, maintaining safety standards, and leading a dedicated team to achieve operational excellence. This role is pivotal in translating strategic objectives into operational success and maintaining our commitment to green and smart mobility solutions.

Key responsibilities:

1. Effectively coordinate driver partners to ensure supply-demand balance
2. Oversee driver onboarding, training, and performance management
3. Manage and coordinate drivers to ensure efficient vehicle utilization, address operational issues, and provide support to enhance driver performance and safety
4. Handle arising incidents related to unit assets and drivers on a daily basis. Coordinate to monitor the progress of incident resolution with relevant parties
5. Conduct vehicle inspections to ensure all units meet safety, performance, and quality standards before deployment or after servicing

What we're looking for:

1. Bachelor's Degree in any field, and proven experience in a similar industry (Ride-Hailing, Taxi, Transportation, or Logistic Industry)
2. Minimum 2 years of experience in driver management, fleet operations, vehicle inspection, or maintenance (experience with electric vehicle is a plus)
3. Tech-savvy, comfortable using various technologies and digital tools with ability in data analytics and administration
4. Able to drive car and possesses a valid car driving license (SIM A) is a must
5. Willing to work onsite and be actively involved in field operations

Important Details:

• Working arrangement: Fully working from office, with shifting schedule
• Placement: Surabaya
• Candidates available for immediate joining will be given priority