Operations Support Assistant

Operations Support Assistant

Interested in how business processes work, why things sometimes fall behind, and what helps a team stay organized? This could be a good fit.

We’re hiring a full-time Operations Support Assistant in Nashville, TN to help monitor routine workflows, maintain accurate operational records, and support the teams responsible for keeping business processes on track.

Working alongside different departments, you’ll help track outstanding tasks, document process updates, check information for inconsistencies, and flag issues that may need further attention. This role offers a practical starting point for someone interested in business operations, workflow coordination, and process improvement without needing an engineering background.

A Typical Day

• Update operational trackers, spreadsheets, and internal systems
• Monitor routine workflows and record progress against outstanding tasks
• Check records for missing information, inconsistencies, or errors
• Document process changes and maintain up-to-date procedures
• Follow up with team members on pending tasks and operational requests
• Help identify recurring administrative issues and report them to the appropriate team
• Prepare basic reports on workflow progress and outstanding items
• Coordinate information between departments to support daily operations
• Assist with testing updated administrative procedures and documenting results
• Maintain organized records of process updates and completed tasks
• Escalate workflow issues that cannot be resolved through standard procedures
• Support the team with general operational and administrative responsibilities

Who We’re Looking For

You don’t need an automation engineering background to succeed in this role. We’re looking for someone who is curious about how processes work, pays attention to detail, and enjoys finding practical ways to keep tasks organized.

• Good organizational and time-management skills
• Comfortable using computers, spreadsheets, and internal systems
• Strong attention to detail when checking information
• A logical approach to identifying inconsistencies and following procedures
• Clear written and verbal communication skills
• Able to manage multiple tasks and follow up on deadlines
• Comfortable working independently and as part of a team
• Previous administrative, operations, data entry, or process support experience is a plus, but not required

Training will be provided on internal systems, workflow procedures, and the processes used by the team.

The Details

• Full-time position
• Office-based | Nashville, TN
• $18–$21/hour | Bi-weekly pay
• Paid training
• Paid time off
• Opportunities to develop within operations and process support

If you’re looking for a full-time Operations Support Assistant job in Nashville, TN and want to build experience in workflow coordination, process documentation, and business operations, we’d like to hear from you.

Apply today — interviews are currently being arranged.

We are an equal opportunity employer and consider qualified applicants in accordance with applicable law.

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person