Operations Support Assistant

SUMMARY

The Operations Support Assistant provides administrative and coordination support to management and multiple departments throughout the company. Responsibilities include maintaining accurate information, gathering and preparing documentation, coordinating routine activities, communicating with employees and outside parties, and following up on outstanding items to help ensure assigned tasks are completed accurately and on schedule.

The successful candidate is organized, dependable, comfortable working with numbers and technology, and able to manage multiple priorities. Strong communication skills, initiative, attention to detail, and consistent follow-through are essential to this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provide administrative and coordination support to production and related departments to help maintain the timely flow of work.
• Assist with routine accounting and other business support activities.
• Maintain accurate and current data within the company’s ERP system
• Gather information, prepare documentation, and coordinate follow-up for recurring company processes and reporting requirements.
• Communicate with employees, customers, vendors, and other outside parties as needed
• to obtain information and complete assigned tasks.
• Assist with new-hire and temporary employee onboarding processes.
• Prepare and maintain business documents, reports, records, and correspondence as needed.
• Monitor assigned tasks and outstanding items, follow up as appropriate, and seek guidance or approval when needed to keep work progressing.
• Perform other duties as assigned by the Operations & Compliance Manager or other designated members of management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or equivalent.
• Strong computer skills, including proficiency with Microsoft Office applications.
• Demonstrated accuracy and attention to detail when entering, updating, and maintaining information.
• Ability to learn and navigate business software, including ERP and accounting systems.
• Strong organizational skills and the ability to prioritize multiple assignments in a fast-paced environment.
• Effective written and verbal communication skills.
• Dependable follow-through, including the ability to track outstanding items, communicate delays or questions, and seek direction when needed.
• Ability to work independently on assigned tasks while collaborating with management and other departments.
• Ability to follow company policies and procedures.
• Must
• meet company drug-screening, criminal-background, and driving-record standards, as applicable to the position.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to talk or hear, stand, walk, reach and use fingers on a keyboard.

The employee occasionally lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include the ability to see and read documents and information on a computer monitor.

WORK ENVIRONMENT

The work environment is typically a temperature-controlled office. Infrequent trips to the shop floor may expose the employee to non-temperature-controlled conditions and loud machinery.

WORK HOURS

An Administrative Assistant typically works an assigned 8-hour shift Monday through Friday. Overtime may be required during busy periods and hours may be reduced during periods of reduced workload or demand.

DRESS CODE

Dress is casual, however long pants and closed-toed shoes are required.

Pay: $20.00 - $23.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person