Operations Support Associate

Roles and Responsibilities :

• Coordinate with professional bodies, accreditation agencies, and institutional partners to ensure smooth operational execution and compliance requirements.
• Manage student registration processes, fee collection coordination, and related documentation activities.
• Coordinate the preparation, procurement, and distribution of academic and program-related materials.
• Serve as the primary point of contact for student queries, concerns, and operational support requirements.
• Liaise with partner institutions and stakeholders to collect, verify, and maintain required documentation and records.
• Maintain accurate databases, student records, and operational reports in accordance with organizational standards.
• Support accreditation processes by sourcing, organizing, and maintaining relevant documentation and evidence.
• Plan and deliver student orientation programs, engagement initiatives, and awareness sessions to enhance the student experience.
• Ensure timely dissemination of information, updates, and communications to students, partners, and other stakeholders.
• Act as the central coordination point for day-to-day operational engagements across programs and locations.
• Monitor operational activities, identify process improvements, and ensure adherence to established timelines and service standards.
• Undertake additional responsibilities and special projects as assigned to support organizational objectives.
• Travel across India as required to support partner institutions, student engagement activities, operational reviews, and organizational initiatives.
• Willingness to travel extensively within the assigned zone as per the operational schedule and business requirements.

Job Requirements :

• Any graduate .
• 1- 4 years of experience in academic operations, student services, program coordination, educational administration, or a similar role.
• Excellent communication, interpersonal, and relationship-building capabilities.
• Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Proficiency in MS Office applications and database management systems.
• High attention to detail and ability to maintain accurate records and documentation.
• Problem-solving mindset with a customer-centric approach to student and stakeholder engagement.
• Ability to work independently as well as collaboratively in a fast-paced environment.
• Willingness and flexibility to undertake frequent travel across India based on business requirements.