Operations Support Coordinator

About the role

As an Operations Support Coordinator, you will work closely with the OPE to identify and document tasks to deliver the project on time and within the budget.

Key responsibilities

• Be the liaison and auditor between the customer system (P2), internal system (OFS), and the documentation provided from the field personnel
• Assist with both internal and external representation for customer requests in conjunction with Area Managers and OPE's
• Review customer database (P2) and internal database (OFS) and make adjustments as needed to ensure accurate data is being maintained
• Work closely with the OPE's to identify and document tasks and milestones that are required to deliver the project on time and within budget
• Ensure that all billing documentation is accurate and provided based on the contract with the customer
• Translate and input crew production data onto a digital job site print to verify completed production for our customer and to capture revenue for processing
• Escalate issues and potential issues that could delay or impact project and/or budget

About you

• 3-5 years' experience in Project Coordination
• Ability to read and understand maps, drawings and diagrams for project build process
• Understanding of the permitting process and where to research for permit rules and regulations
• Ability to work with different departments; both internal and external work crews and managers
• Proficient with Microsoft Office Suite – Word, Excel, Outlook
• Practical and conceptual thinker as related to project descriptions and needs
• Strong organizational skills and excellent verbal, written, phone, and interpersonal skills
• Ability to work in a fast-paced high-volume work environment