Operations Support Coordinator

Job Summary

May Behavioral Services is seeking an Operations Support Coordinator to support our Operations Director and administrative team across a variety of day-to-day operational needs. This role is a good fit for someone who is comfortable managing multiple responsibilities, learning new systems, communicating with different departments, and working independently once expectations are understood.

This is not a traditional desk-only administrative position. The role includes a mix of office support, recruiting, training coordination, social media, clinical material support, center operations and occasional direct-care coverage.

Responsibilities

• Supporting the Operations Director with projects, follow-up items, reporting and operations priorities
• Gathering and organizing information related to company Key Performance Indicators (KPIs)
• Assisting with leadership meeting preparation, project tracking, audits and other company initiatives
• Recruiting prospective staff, clients through Facebook and other platforms
• Recruiting participants for MBS RBT training courses
• Posting and maintaining general company social media content
• Managing RBT course inquiries, registrations, scheduling, reminders, rosters, and related paperwork
• Scheduling interviews and assisting HR with applicant coordination
• Creating, printing, laminating and organizing materials for the clinical team
• Assisting Center Managers with inventory, metrics, organization and other administrative projects
• Supporting administrative portions of billing and authorization processes
• Printing, scanning, filing and document preparation
• Maintaining administrative office supplies and inventory
• Completing occasional local errands for supplies and inventory
• Assisting with general office responsibilities as needed
• Providing additional operational and admisistrative support based on company needs

RBT Cross-Training Requirement

This position will also be cross-trained as a Registered Behavior Technician (RBT)

The Operations Support Coordinator must be willing to complete all required RBT training and credentialing requirements and maintain active RBT status.

RBT responsibilities will primarily involve temporary floater coverage when direct-care staff need to step away for meetings, training, supervision or other operational needs.

This is not primarily an RBT position, but the ability to support the clinical team when needed is an important part of the role.

Qualifications

Required:

• High school diploma or equivalent
• Strong written and verbal communication skills
• Comfortable working with computers and learning new technology
• Ability to successfully complete required background and employment screenings
• Willingness to complete RBT training and credentialing requirements
• Ability to work onsite in Calhoun, GA

Preferred:

• Previous administrative, office, operations, healthcare, recruiting, or customer-service experience
• Experience with Microsoft 365
• Social media or recruiting experience
• Experience in healthcare, behavioral health, education, or ABA
• Current RBT credential

Schedule:

This position will begin part-time, primarily during regular weekday business hours, with the potential to transition to full-time as the role and organizational needs develop.

About May Behavioral Services

May Behavioral Services provides center-based Applied Behavior Analysis services to children and families in NorthWest Georgia.

The Operations Support Coordinator will play an important role in helping our leadership team, administrative staff, and centers stay organized and responsive as the company continues to grow.

We Can Shape That.

May Behavioral Services is an Equal Opportunity Employer

Pay: From $18.00 per hour

Work Location: In person