Operations Support Executive | Contract

Operations Support Executive

We are seeking a detail-oriented and proactive Operations Support Executive to provide operational, testing, and administrative support for business systems and process management activities. The successful candidate will play a key role in supporting daily operations, data verification, system testing, and process administration while ensuring accuracy and efficiency in business processes.

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Key Responsibilities

• Support User Acceptance Testing (UAT) activities for system enhancements, fixes, and new functionalities.
• Log, track, and monitor system defects, ensuring issues are clearly documented and escalated where necessary.
• Assist with testing activities and administrative tasks to support ongoing operational requirements.
• Perform data extraction, data entry, and system-related administrative activities.
• Support the processing and verification of records, applications, and transactions within internal systems.
• Conduct data validation and quality checks to ensure information accuracy and completeness.
• Maintain proper documentation of operational procedures, testing results, and administrative records.
• Provide administrative support for regulatory, compliance, and operational initiatives.
• Assist in coordinating and supporting process improvement and automation efforts.
• Handle general administrative duties and perform any other ad hoc tasks as assign.

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Requirements

• Diploma in any discipline, preferably in Information Technology, Business Administration, or a related field.
• Prior experience in User Acceptance Testing (UAT), defect management, quality assurance, or operational support will be advantageous.
• Proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
• Strong attention to detail with the ability to perform data verification and administrative tasks accurately.
• Good organisational skills with the ability to manage multiple priorities effectively.
• Strong written and verbal communication skills.
• Able to work independently and take ownership of assigned tasks.
• Experience in administrative, operational support, or process coordination roles will be an advantage.
• Familiarity with enterprise systems, workflow platforms, case management systems, or business applications is desirable.

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Preferred Attributes

• Meticulous and quality-focused.
• Process-oriented with strong problem-solving skills.
• Adaptable and able to work in a dynamic environment.
• Team player with a positive and proactive attitude.
• Comfortable handling both administrative and system-related responsibilities.

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What We Offer

• Gain valuable public sector experience.
• Develop exposure to system testing and operational processes.
• Build practical skills in data management and process administration.
• Work in a collaborative and professional environment.

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Working Hours

• Monday to Friday, office hours

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Location

• Singapore

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We regret that only shortlisted candidates will be notified.

Nadirah Hirwandy
Registration No: R26163495
APBA TG Human Resource Pte Ltd
EA License No: 14C7275