Operations Support Manager (Project)

About Bangkok Bank:

Established in 1944, Bangkok Bank is one of the largest regional banks in Southeast Asia. We are a leading bank in Thailand and a market leader in corporate and business banking serving large corporations and multinationals across a wide range of industries.

Our international network includes more than 200 overseas branches across multiple countries - China, Hong Kong, Taiwan, Southeast Asia region, the United Kingdom and the United States.  We are the only Thai bank with a substantial presence in China, through our wholly-owned subsidiary Bangkok Bank (China).  We provide customers with financial and business advice and work with them as a trusted partner to create value for their business.

We are now seeking a high caliber candidate to join our Hong Kong Branch.

Responsibilities:

• Provide support to Department Head managing all aspects of daily operation activities of the Bank
• Manage and monitor the implementation of new systems, launch of products and services, Bank-wide and cross departmental projects in accordance with the Bank’s strategies
• Liaise with different user departments and IT, and undertake all levels of project tasks, including the preparation of project plan, UAT plan, core banking system rollout plan to ensure a smooth delivery of new technical implementation
• Propose and analyze new products. Conduct competitive analysis, feasibility study and new product approval processes, and grant agreement to related departments
• Participate in the review of operation procedures. Propose necessary changes for operation efficiency enhancement and drive productivity & operational excellence
• Develop and implement comprehensive operational procedures in a timely manner, and ensure control & compliance with operational risk management standards and regulatory
• Liaise with different stakeholders to support daily operational activities, administrative tasks and budget preparation, and to resolve any operational issues of the department
• Perform ad-hoc duties as and when assigned

Requirements:

• Degree holder
• 5-8 years of relevant project management experience in banking
• Good understanding of operation processes for various banking products and services
• Solid experience in handling projects, budget preparation and cross functional activities
• Exceptional leadership and management skills
• Excellent problem solving and analytical skills
• Strong communication and interpersonal skills
• Familiar with regulatory requirements (i.e. HKMA & SFC) & markets practices
• Proficiency in MS Office and presentation software
• Good command of both written and spoken English and Chinese

We offer excellent career prospects to the right candidate. Salary will be commensurate with qualifications and experience. Interested parties please apply with full resume, stating current / expected salary and availability.

Personal data provided by job applicants will be used solely for considering suitability for the post and strictly in accordance with our personal data policies which are available on request.

(Only shortlisted candidates will be contacted.)