Operations Support Representative- Retail One - Prince George

It’s not a package. It’s a promise®. As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you . The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description Hours of work: Monday – Friday, shifts including weekend.

Shifts will vary flexibility required, 30 hours per week

Location: 1631 1st Ave, Prince George BC

The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion. The representative troubleshoots and maintains handheld package scanners and related inventory / equipment to ensure continuous operation.

Responsibilities Enter billing and shipping data and reconciles Chain of Signature (COS) documents.

Prepare, collect, track, and store courier documentation

Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness

Prepare the Red bin to be sent to the Hub in the evening

Complete administrative functions

Track 407 transponder usage logs to ensure all transponders are returned

Prepare reports for managers to ensure accuracy

Test and maintain an inventory of replacement batteries for handheld package scanners Replace consumed batteries

Send malfunctioning scanners for repair to external repair vendor.

Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors

Experience 3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)

3 months experience troubleshooting for scanners and printers

Skills Operations Procedures

Document Management

Computer Operations Standards and Procedures

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

**POSTING DETAILS

Location: 441 - Prince George

Working Conditions: Retail Center Environment; Warehouse Environment** Posting Number: 69967

Purolator is an equal opportunity employer committed to diversity and inclusion . We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact [email protected] . To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com .