Operations Support Specialist

Job Title: Operations Support Specialist

Company: KLY Trading Company

Location: Hayward, CA

Job Type: Full-Time

About Us:

KLY Trading Company., Inc is a thriving retail and wholesale distributor specializing in a wide range of Asian fine food products. We are committed to providing quality products and excellent service to our customers. Our team is made up of passionate individuals who are dedicated to promoting Asian fine foods and culture in the Hayward, CA area.

Job Description:

We are currently seeking a highly organized and efficient Clerk to join our team. The ideal candidate will be responsible for a variety of tasks that keep our operations running smoothly.

Key Responsibilities:

• Process and handle paperwork and documents related to inventory, shipments, and orders.

• Assist in the management of inventory, including stock checks and maintaining accurate records.

• Provide support to the sales team in processing customer orders and inquiries.

• Handle incoming calls and other communications, directing them appropriately.

• Maintain a clean and organized work environment.

• Assist in coordinating logistics and delivery schedules.

• Perform data entry and update company databases as needed.

• Collaborate with other team members to improve efficiency and customer service.

Qualifications:

• Be able to read and write in Cantonese/ Mandarin (REQUIRED)

• High school diploma or equivalent; further education or certification is a plus.

• Prior experience in clerical work, customer service, or a related field.

• Familiarity with office procedures and basic accounting principles.

• Proficient in MS Office, especially Excel, and comfortable with learning new software.

• Excellent organizational and time management skills.

• Strong communication skills, both written and verbal.

• Ability to work independently and as part of a team.

• Knowledge of or interest in Asian food and culture is a plus.

Benefits:

• Competitive salary based on experience.

• Health Insurance

• PTO

• Opportunities for professional development and training.

• Employee discounts on products.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Language:

• Mandarin (Preferred)
• Cantonese (Preferred)

Work Location: In person