Operations Support Specialist

Vista is the world’s leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts. A global group headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset-free services that cover all key aspects of business aviation, including guaranteed and on-demand global flight coverage, subscription and membership solutions, and trading and management services.

The Operations Support Specialist Reports To The Regional Head Of Vista Operation Support Specialist And Is a Part Of The Overall VOSS Department. The Operations Support Specialist Will Assist In The Efficiency Of The Operational Support Services Function And Processes By Providing And Maintaining

• Aircraft administrative support services
• Systems and tools administration support services
• Operations administrative support services
• Crew administrative support services

Responsibilities

• Aircraft administrative support services:
• Assist with maintaining, renewing, and distributing aircraft documents (approvals, certificates, licences).
• Logistics support for items required onboard the aircraft; ordering and arranging required stock items.
• Support with maintaining the timely distribution of cyclical database download.
• Systems and tools administration support services:
• Assist with initial set up and maintenance for dedicated aircraft iPads.
• Support with organizing and distributing information within certain systems.
• Operations administrative support services:
• Support with maintaining validity of foreign air operator certificates and permits.
• Proactively review and support of licenses and subscriptions (databases and accesses).
• Provide timely support for aircraft phase-ins and phase-outs, including system and subscription updates.
• Support operating groups with timely data and reports.
• Crew administrative support services:
• Provide support with arranging and planning initial and recurrent training for flight crew.
• Assist with maintaining crew lifecycle within systems.
• Support with keeping track and monitoring crew documentation expiry dates.
• Consult with relevant groups in connection to pre-notifications, licence renewals and assessments of competence.
• Assist with liaising with both internal and external training providers to ensure quality standards of training.
• Support with monitoring all crew documentation to satisfy needed requirements.
• Assist with processing crew member training records and qualifications.

Required Skills And Experience

• Proven results in an administrative role or similar.
• Strong attention to detail while performing duties with a high degree of accuracy.
• Excellent verbal and written communication skills.
• Multi-tasking effectively, prioritizing appropriately, and timely completion of assigned tasks.
• Demonstrated ability to exercise good judgment with the ability to work independently and solve problems.
• Professional attitude, and ability to maintain confidentiality and discretion in handling sensitive data.
• Ability to remain organized and function well in a high-paced environment.
• Highly determined, a quick learner and able to adopt a lateral approach to problem solving
• Fluent in both written and spoken English.