Operations Support Specialist

Operations Support SpecialistJob post summary

Date posted: March 18, 2026

Pay: $25.00 - $28.00 per hour

Job description:

The Operations Support Specialist, like all employees of Bridger Precast, is a core member of the company. This position is responsible for all front office duties, initial customer service, minimal fork lift operations and is also responsible for the cleanliness of the office areas and fitting room. The Operations Support Specialist reports to the Sales Manager who may assign additional duties that need to be accomplished. Hours worked in this position depend on the customer’s needs and vary according to the time of year. The major goal of the Operations Support Specialist is greeting the customer (walk in or via phone) with a smile and directing the customer to the appropriate coworker. Skills will be developed and expanded as industry specific knowledge base is attained. See “growth & development” section for an outline which is subject to change based on an individual's aptitude to learn new things. During times the Operations Support Specialist is accomplishing other tasks around or away from the front desk area, they will still need to maintain phone and radio communications to continue to assist customers and staff as needed.

Essential Job Functions

o First point of contact with walk in customers

o Minor forklift operations for smaller items & inventory management

o Writes and fulfills invoices for customers

o Answers and directs phone calls to appropriate personnel

o Treats Customers and coworkers with respect

o Google Docs, Sheets, Excel creation and management

o Basic marketing material creation

o Follow up and tracking of custom job supplies and materials

o Comply with all paperwork procedures

o Invoice entry

o Picking sheet review

o Smile while answering phone calls and interacting with customers in person

o Projects a positive image of the company to the customer

o Inventory Management

o All other duties as assigned

o Makes coffee for employees and customers

o Maintains good housekeeping

§ Office areas

§ All restrooms

§ Stairs

§ Open area upstairs

§ Dusting all office areas

§ Daily floor cleaning of all office areas

§ All garbage in offices, fitting room, public areas and restrooms

§ Fitting Room (cleans and organizes)

§ (break room is not the responsibility of Facilities & Administrative Assistant)

o Follow all safety regulations and report any safety issues

o Follow all policies and procedures of Bridger Precast

o Follow all Bridger Precast Core Values all the time

Growth & Development

Bridger Precast values the personal and professional development of our employees. We want to ensure that we create a career path that will teach and successfully guide our employees to grow within the company. A rough outline for growth as a Operations Support Specialist is:

• Learn phone systems

• Forklift operations for small items for customers and inventory organization

• Maintain housekeeping practices

• Basic product line knowledge

• Basic understanding of company software systems

• Printing of sales orders

• In depth knowledge of Bridger Precast product line and materials

• Easily navigate software systems

• Ability to take care of walk in customers

• Picking sheet verifications

• Inventory management

• Picking sheet data entry

• TBD

Evaluation Criteria

o Self-motivation

o Willing to learn fork lift

o Able to learn new tasks

o Safety of self and others

o Adaptability to a growing company in an ever changing environment

o Ability to follow policy and procedures

o Cleanliness

o Caring attitude

o Ability to work with team members

o Equipment Care

o Customer Care

Work Schedule

This is a construction based employment. Bridger Precast, along with most construction based companies in the area, has a busy and slow season. Bridger Precast’s busy season is during the summer and fall. Days worked in a week during the busy season can be up to 6. This schedule can last multiple weeks or even months, though we try to keep the work hours more manageable for our team. Schedules are flexible, and start and finish times will vary depending on what company needs are.

Qualifications

· Drug free (including legal marijuana)

· Ability to follow safety procedures and care for personal safety of self and co-workers

· Knowledge of how to use basic tools and their uses.

· Excellent organizational skills

· Must possess the ability to read, write and speak English

· Lift 50 lbs frequently

· Walking, climbing onto and off of vehicles and equipment

· Climbing, bending and lifting as required in the demonstration of certain job tasks

· Push / Pull as required

· Typical office, shop and or outdoor environment approximately 100% of work week

· Daily exposure to both outdoor and indoor areas which require the use of personal protective equipment such as safety glasses, gloves, hard hats and boots

Compensation

· $25 - 28/hr

:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person