Operations Support Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Engineering

Job Sub Function:

Quality Engineering

Job Category:

Scientific/Technology

All Job Posting Locations:

Beerse, Antwerp, Belgium

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for the Operations Support Specialist role to be based in Beerse, Belgium.

In this role you will lead technical investigations, drive corrective actions, and work closely with Quality, Engineering, Manufacturing and suppliers to keep supply steady and compliant. English is required; Dutch is an asset — this is a hands-on role with wide cross-functional collaboration for real impact!

You will be responsible for:

• Lead end-to-end investigations into deviations, incidents, complaints and recurring quality issues in device assembly and packaging to find facts and deliver clear outcomes.
• Analyze batch records, equipment data, alarms, yield and maintenance information to identify evidence-based root causes.
• Assess patient, product and compliance impact, recommend disposition decisions, and partner with QA for risk assessment and CAPA governance.
• Define and drive corrective and preventive actions, then translate findings into standard work, training and preventive controls to stop recurrence.
• Coordinate cross-functional investigations across components, syringes, vials, labels and packaging materials, and support supplier and complaint investigations.
• Prepare timely, cGMP-compliant investigation reports, support audit readiness, and coach teams on disciplined problem solving and good documentation.

Qualifications / Requirements:

• Bachelor’s or Master’s degree in engineering, pharmaceutical sciences, life sciences, chemistry, or equivalent proven experience.
• Experience in pharmaceutical manufacturing, medical devices, combination products, packaging, quality, engineering, or formal investigations in regulated environments.
• Strong working knowledge of cGMP, data integrity, deviation management, root cause analysis, risk assessment, and CAPA methods.
• Familiarity with automated production equipment, vision/inspection systems, packaging materials, and manufacturing data; hands-on device/syringe/vial experience is a strong advantage.
• Analytical and structured thinker who turns complex technical data into clear, evidence-based conclusions and manages multiple investigations to deadline.
• Excellent collaborator and communicator who engages stakeholders across functions and sites; professional English required, Dutch is an asset.

Here’s what you can expect:

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Finally, at the end of the process, we’ll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPOEMEA

#SCEngineer

Required Skills:

Preferred Skills: