Operations Team Lead - Airfreight

Job Descriptions:

• Ensure execution of dailyoperations within the department
• Accountable for production, supervision and discipline of employees
• Monitor and evaluate employees based on goals and standards
• Enforce import/export policy and procedure compliance
• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
• Respond to & solve problems as needed
• Maintain vendor relationships

Other Skills/Abilities:

• Problem solving- identifies and resolves problems in a timely manner
• Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback
• Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness

Job Requirement:

• Diploma or bachelor’s degree in business administration, Logistic, Operations Management, or related field.
• Minimum 3–5 years of working experience in operations or team management.
• Strong leadership and people management skills.
• Good communication and interpersonal abilities.
• Strong problem solving and decision making skills.
• Able to work under pressure and manage multiple tasks.