Operations Team Lead

Join Atlantic Gate and help shape the future of logistics.

Atlantic Gate is a globally active freight forwarding company with a strong focus on international transportation and logistics solutions. Our Genoa office is home to a small, ambitious, and fast-growing team with a clear vision: to become a leading player in the industry.

As we continue our growth journey, we are looking for an experienced and hands-on Operations Team Lead to lead our operations team while remaining actively involved in the day-to-day business.

Your Role

As Operations Team Lead, you will oversee freight forwarding operations, support and develop a small team, and ensure the highest standards of service delivery. This role requires a leader who is equally comfortable managing people, improving processes, and handling operational activities when needed.

Key Responsibilities

• Lead and manage the daily activities of the Operations department
• Support, coach, and develop a small team of operations professionals
• Actively participate in day-to-day operational activities, including import and export shipments
• Drive operational excellence by reviewing and improving processes and workflows
• Ensure compliance with internal procedures, customer requirements, and applicable regulations
• Monitor operational performance and control costs while maintaining service quality
• Build and maintain strong relationships with carriers, agents, suppliers, and other logistics partners
• Ensure a high level of customer satisfaction through excellent service delivery
• Identify operational challenges and implement practical, effective solutions
• Collaborate closely with commercial and management teams to support business growth

What We're Looking For

• Degree in Logistics, Supply Chain Management, Business Administration, or a related field
• Minimum 3 years of experience in freight forwarding operations
• Experience across sea freight, air freight, and/or multimodal transport is an advantage
• Previous team leadership or supervisory experience is preferred
• Hands-on mindset with the ability to lead by example
• Strong organizational, analytical, and problem-solving skills
• Excellent communication and interpersonal abilities
• Customer-focused and proactive approach

Why Join Atlantic Gate?

• Be part of an entrepreneurial and fast-growing international company
• Take ownership and make a visible impact from day one
• Join a small team where your contribution truly matters
• Help shape the future growth and development of the Genoa office
• Work in a collaborative, supportive, and international environment
• Benefit from opportunities for professional growth and career progression

Ready to Make an Impact?

If you are passionate about logistics, enjoy leading teams, and want to contribute to the growth of a dynamic freight forwarding company, we'd love to hear from you.

Apply now and become part of Atlantic Gate's growth story.