Bridgeloyalty Customer Experience Management
Operations Team Lead
16 days ago
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Important information
Contract type:
Permanent
Salary:
₹250,000 – ₹425,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
5 October 2026
What they need
Lead, mentor, and manage a team of field executives and auditors responsible for conducting mystery shopping, retail stock audits, branch audits, and other field-based assignments. Prepare MIS reports, trackers, and Develop client-ready PPT
Required Candidate profile
Coordinate closely with field teams to ensure smooth execution of assignments and timely resolution of operational queries, discrepancies, and escalations.
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