Operations Team Leader

ABOUT SUPPORTR

Supportr is a disability support services provider dedicated to delivering compassionate, person-centred care across Queensland. As we grow our aged care services in Brisbane, we're looking for an experienced Team Leader to join us in a blended part-time leadership and direct support role.

ABOUT THE ROLE

This part-time opportunity is perfect for a confident, compassionate leader who thrives in both a leadership capacity and a client-facing environment. You'll lead our support worker team while playing a hands-on role in delivering our disability services in Brisbane.

WHAT YOU'LL BE DOING

• Leading, mentoring, and supporting a team of disability and aged care support workers

• Overseeing rostering and scheduling to ensure staffing and continuity of care

• Managing client intake, care planning, and coordination within our aged care stream

• A mix of support work and team leader operations

• Assisting with the growth and development of Supportr

• Maintaining accurate documentation and ensuring compliance with relevant regulations

WHAT WE'RE LOOKING FOR

• 3–5 years' experience in disability support, aged care, or community services

• Demonstrated experience in a team leader, supervisor, or coordination role

• Leadership experience in health or community services is acceptable for this role

• Strong understanding of person-centred care principles

• Excellent communication, organisational, and problem-solving skills

• Current NDIS Worker Screening Check (or willingness to obtain)

• Working With Children Check — Blue Card (or willingness to obtain)

• Valid Queensland driver's licence

• Certificate III or IV qualification in a relevant field is required

WHY JOIN SUPPORTR?

• Flexible part-time hours that support work-life balance

• A warm, inclusive team culture where your contribution is genuinely valued

• A real opportunity to shape a brand-new aged care service stream

• Ongoing professional development and training support

• Make a meaningful difference in the lives of people in your community