Operations Team Member

If you have a true enthusiasm for hospitality and a passion for delighting guests, we want to hear from you!

You will bring experience from the hospitality industry and be keen to develop your skill set and progress your career.

You will have a primary department assigned but may be working across multiple areas of the hotel as guest requirements demand.

The hotel operates seven days a week, 24 hours a day and you can expect to be working across day shift, evening shift and/or night shift.

These are permanent roles and we’re recruiting for 8 positions.

Please contact us for a full position description detailing key tasks and responsibilities.

Responsibilities will include some or all of the following:

• Ensuring rooms and public areas are maintained to our established standards
• Service and service preparations in our food and beverage outlets, ensuring guests receive a truly memorable experience
• Processing shift charges to appropriate accounts and completing daily shift balances
• Assisting guests with baggage on arrival and departure, and following check-in and check-out procedures
• Operating guest shuttles and driving company vehicles
• Cleaning food preparation and service handling areas and food and beverage equipment with an emphasis on impeccable hygiene practices
• Assisting maintenance team with detail cleaning and project work across the hotel

Skills and Experience:

• Minimum of two years’ relevant experience in hospitality
• Full driver licence desirable, with P endorsement beneficial
• Excellent communication and interpersonal skills, with the ability to interact confidently and respectfully with guests and staff
• Strong English language skills, written and verbal
• High level of initiative, problem solving skills and attention to detail
• Flexibility to work various shifts, including mornings, evenings, nights, weekends and public holidays

Why Join Us?

• Full-time, permanent role
• Minimum of 30 hours per week guaranteed up to a maximum of 50 hours per week
• Minimum hourly rate of $27.50 to maximum hourly rate of $28.50
• Sustainability is at the forefront of how we work, with a strong environmental and social sustainability programme
• Free parking on-site
• Duty meals and free barista coffees on shift
• Employee Assistance Programme
• Wellbeing initiatives
• Other benefits and rewards apply

Applications from NZ residents and citizens strongly encouraged.

Interested? We’d love to hear from you.

Visit our website: The Rees Hotel Queenstown | Lakefront Luxury Accommodation