Operations Team Member-SUPPORT SERVICES-Operations 360

Business Analyst Lead for Core Nx (Loan Management System for Retail Loans)

• Co-ordinate and collaborate with business to understand the requirement
• Provide system solutions for business requirement
• Identify opportunity for new system solutions
• Analyse & understand the requirement in detail and conduct impact analysis
• Ensure detailed documentation of Requirement Specification is completed and change management process is followed
• Provide detailed understanding to IT team, Technical team and Testing team
• Coordinate with IT for User Story review and sign off and provide/add inputs to ensure impact analysis is covered.
• Coordinate with Tech team lead & Test team lead to review FSD and provide inputs
• Coordinate with test team lead and review all test scenarios
• Responsible of change request tracking and monitoring with project management tools like Gantt chart
• To share dashboard and MIS of all change request with expected v/s actual delivery timelines
• Thorough analysis of system issues faced post implementation and provide resolution
• Coordinating with different teams to understand and resolve the issues
• Coordinate with business teams post implementation for process roll outs and control management
• Map expected v/s actual benefit of changes post implementation

Skills Required

• Good knowledge on Retail Loans (Personal, Home, Tractor, Consumer Durables, and Construction Vehicle Loans etc.)
• Knowledge of emerging Industry practices on above mentioned areas
• Ability to implement and execute structured change management process
• Strong planning and organizing skills
• Strong attention to details and problem solving abilities
• Strong verbal and written communication skills
• Highly motivated and action-oriented
• Knowledge of SQL
• Should be good in Ms Office and PPTs