Operator & Maintenance Trainer

• About Lenco Armored Vehicles:** Lenco Armored Vehicles is a U.S.-based

manufacturer of specialized armored vehicles used by law enforcement,

military, fire, and rescue agencies worldwide. Our work directly

supports first responders operating in high-risk environments. We offer

long-term stability, consistent production schedules, and a

mission-driven manufacturing environment. **Job Summary:** The Operator

& Maintenance Trainer is critical to ensuring our customers successfully

deploy and maintain their vehicles in the field. You will serve as the

technical bridge between engineering, production, and real-world

operations, supporting vehicle delivery, hands-on training, and ongoing

lifecycle success. As the primary technical interface, you will drive

customer confidence and provide feedback that directly influences

product performance and reliability. **What You'll Do:** - Lead onsite

and virtual training sessions for new vehicle orientations, maintenance,

and safety. - Serve as the primary technical point of contact for

customer support, warranty, and maintenance. - Coordinate with internal

teams and vendors to resolve technical issues and facilitate warranty

claims. - Maintain regular communication with customers regarding

completion updates and delivery timelines. - Track and document customer

interactions, service history, and training records in ERP software. -

Provide actionable feedback to Engineering and Production teams based on

field reliability trends. - Develop and maintain technical training

materials, manuals, and maintenance documentation. **What We're Looking

For:** - Experience in law enforcement, military, or public safety

environments. - Ability to simplify technical concepts into effective

hands-on training for vehicle operators. - Experience using ERP software

to manage customer service records and interaction history. - Knowledge

of occupational hazards, safety rules, and technical documentation

compliance. - Ability to maintain cooperative working relationships with

a diverse global customer base. - Comfortable supporting product

integration discussions and cross-departmental collaboration. - High

attention to detail regarding vehicle maintenance and safety-critical

operations. **Why Work at Lenco:** - Stable, full-time career with a

globally recognized manufacturer - Purpose-driven products that protect

first responders and military personnel - Modern facility with

investment in new manufacturing technology - Competitive salary and

comprehensive benefits package