Operator

Location: Rochester, NY

 

The Operator I is responsible for executing core medical device reprocessing, kitting, inspection, assembly, and kit correction activities to support daily warehouse and production operations. This role plays a critical part in ensuring devices are cleaned, tested

,

configured, and prepared in accordance with quality and regulatory requirements.

This is a hands-on, detail-oriented role focused on consistent execution of standardized processes in a fast-paced, regulated environment. Success in this role requires strong attention to detail, the ability to follow structured instructions, and a commitment to quality and accuracy.

The Operator I will work closely with team leads, quality, and operations partners to ensure devices meet all functional and compliance requirements prior to shipment.

 

What You’ll Do:

• Reprocesses devices, including cleaning, disinfecting, visual inspection, and functional testing to ensure quality and usability standards are met
• Perform basic electronic repair tasks independently, including triage, testing, troubleshooting, and completing system updates
• Identify, document, and report nonconforming materials, devices, and accessories in accordance with established quality procedures
• Assemble and configure devices based on customer-specific kits and requirements
• Follow software prompts and detailed work instructions to accurately install and configure operating systems
• Verify order completeness by ensuring all required components are included using checklists and standard processes
• Maintain adherence to standard operating procedures (SOPs), work instructions, and safety guidelines
• Safely and effectively handle medical devices, disinfectants, and reprocessing chemicals in compliance with procedures
• Support operational efficiency by completing tasks accurately and within expected time frames
• Record all work accurately within company systems (e.g. inventory or quality systems) to maintain device and component traceability
• Ensure full traceability of devices and components, including serial and lot tracking where required
• Escalate any quality, safety, or process issues to team leads or quality personnel immediately
• Maintain a clean, organized, and compliant work environment
• This role will require wearing applicable PPE, such as nitrile gloves, masks, etc. during certain tasks or in certain areas
• This role will require significant physical responsibilities, including but not limited to: standing and sitting for extended periods, efficiently moving throughout different areas of the warehouse, repetitive fine motors tasks, lifting up to 45lbs, and visually inspecting equipment

What You’ll Bring:

• High school diploma or equivalent
• Basic technical aptitude and comfort working with electronic devices
• Ability to read and follow detailed instructions and standardized procedure
• Strong attention to detail, commitment to quality, organizational and time management skill
• Ability to maintain organization, cleanliness, and workflow efficiency in a fast-paced environment
• Comfortable wearing PPE, such as nitrile gloves for extended periods
• Sufficient mobility to meet all physical responsibilities of the role (see above)

Nice to Have:

• Experience in warehouse, manufacturing, or device reprocessing environments
• Experience performing basic troubleshooting or electronic repair
• Familiarity with regulated environments (e.g., medical device, healthcare, or similar)
• Experience working with checklists, SOPs, or quality-controlled processes