Ophthalmic Assistant

Ophthalmic Technician + Admin

North Lakes, QLD | Full-Time | Immediate Start | Monday–Friday

Northpoint Eye Care is a well-established specialist ophthalmology practice located in North Lakes. We are seeking a motivated and caring Ophthalmic Technician + Admin, to join our warm, supportive team on a full-time basis.

The primary focus of this role is ophthalmic clinical support and diagnostic testing, with additional responsibility for medical reception and administrative duties. This is an excellent opportunity for an experienced ophthalmic or optical assistant looking to further develop their clinical and admin skills.

You will work closely with our Ophthalmologists and clinical team to provide a high standard of patient care while helping ensure the smooth and efficient running of our clinics.

What you'll be doing

Ophthalmic clinical duties – primary role:

• Taking patient medical histories and preparing patients for consultation

• Performing and assisting with ophthalmic diagnostic testing, including:

  • Visual acuity (VA)
  • iCare tonometry
  • Auto-refraction
  • Optical coherence tomography (OCT)
  • Humphrey Field Analyzer (HFA)
  • Fundus photography
  • Optical biometry

• Assisting Ophthalmologists with minor procedures

• Preparing clinical rooms and instruments

• Cleaning, sterilising and preparing clinical instruments

• Maintaining clinic room standards and supporting efficient patient flow

• Monitoring clinical stock levels and notifying relevant staff when supplies need to be reordered

Reception and administrative duties as required:

• Welcoming and checking in patients
• Answering phone and email enquiries professionally and efficiently
• Booking appointments and managing doctor schedules
• Processing referrals and incoming correspondence
• Processing billing and Medicare rebates

Learning, training & professional development

We believe in developing our team and providing opportunities to learn. Full training will be provided where required, with the opportunity to progressively expand your clinical knowledge and ophthalmic testing skills.

With opportunities to receive training in additional areas of ophthalmic clinical support, diagnostic equipment and minor procedures.

This makes the position particularly suited to someone who is curious, motivated to learn and interested in building a long-term career in ophthalmology.

Ongoing learning and professional development will be encouraged and supported as you grow within the role.

What we're looking for

Ideally, you will have:

• Previous experience working in anophthalmology or optometry practice
• Experience performing ophthalmic diagnostic testing, or a strong willingness and ability to learn
• A minimum of 2 years' experience is desirable
• Previous medical or specialist reception experience is desirable
• Experience with minor procedures and/or sterilisation is highly desirable
• Familiarity with Best Practice VIP or similar medical software
• Strong computer and typing skills
• Excellent communication and interpersonal skills
• A warm, professional and caring approach to patient care
• Strong organisation, time management and attention to detail
• The ability to work confidently in a busy, fast-paced environment
• An understanding of the importance of patient flow and maintaining a positive patient experience
• Reliability, initiative and a proactive, can-do attitude
• The flexibility to work staggered shifts, including occasional early starts and/or later finishes
• A genuine interest in learning and developing your ophthalmic skills
• The ability to work collaboratively as part of a close-knit team

What's on offer

• Full-time position
• Monday–Friday – no weekends
• Immediate start available for the right candidate
• Competitive remuneration
• Full training and support provided
• Opportunities to broaden your skills
• Ongoing learning and professional development
• Supportive and friendly team environment
• Uniform supplied following successful completion of probation
• Opportunity to develop a rewarding, long-term career within specialist ophthalmology

If you are an experienced ophthalmic / optical assistant who enjoys working with patients, thrives in a busy environment and is excited by the opportunity to develop your clinical and admin skills while contributing to a supportive specialist team, we would love to hear from you.

Please submit your resume and cover letter via SEEK only.

To ensure all applications are managed efficiently, please do not email resumes to reception. If you have any questions regarding the position, please submit your enquiry through the SEEK portal, and a member of our team will be in touch.

Applications close 13 September 2026, however we will be conducting interviews throughout the process. Your resume and cover letter will need to be uploaded via Seek only. Only shortlisted candidates will be contacted. Thank you.